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Zahnow Library & COVID-19 - Library Resource Use: Library information

This page was created to help students and faculty with their Library and Research needs during COVID-19 health and safety measures.

Current COVID-19 Face Covering Policy and Guidance

Updated August 13, 2021


Students with masks studying at the library-photo credit to Madison Thomas 11-10-20

-SVSU COVID-19 Reporting Dashboard
-Guidelines provided by SVSU, the State of Michigan and the CDC

-Current Library Hours---Call 989.964.4240---Email



The User Services department provides the following online services:
--E Reserve items can be submitted on line following the procedures here.
--Chapters of books can be scanned and placed in your canvas course student use.
--Please make an appointment to bring physical materials to the Library you would like to have scanned.
-For material needed from current reserve holdings at the library to be placed on canvas contact circulation at or (989) 964-4240.

“Why was my ILL / Tipasa request canceled?”
Many of our partner libraries have closed or significantly reduced services. We are one of the few exceptions, yet it means we have fewer libraries to work with during this time. Beyond that, there are some things you can do to improve your odds:
--If a resource gives you the option to limit by language, do it. There is a reason for that. Limit to English to cut down on unnecessary requests.

 **If an article title is in brackets, e.g., [The life of left handed bassoonists] the odds are very high that the article is *not* in English.

--Watch out for international journals. While some are widely available in US libraries, many re not. If you *really* need an article from an international journal please contact Heather Fisher at While we could order DVDs and CDs through MeLCat (which is shut down for a period of several weeks), we do not have that option through Tipasa / ILL. Having said that, if you have a need for media we do now own please contact Heather Fisher at

--For faculty and staff: “Can we bring things over to the library for scanning and processing?” Yes! Contact us at 964-4240 or to make arrangements.


“How do we get things from the Library?” The library now offers curbside pickup services.  You can also use Tipasa to request and materials you need or want. If we own it we will get it ready for you. Let us know if you need it mailed to you. Returning the materials will be your responsibility. This includes Library-owned CDs and DVDs. You can still use the “Place Hold” feature on our library system, or request it through Tipasa. Please note that MeLCat is on hold until further notice. Please use Tipasa instead. If you have MeLCat items that are not in transit (“considering”), please request them through Tipasa instead as it may be several weeks before MeLCat resumes operations. You can check on the status of our materials or MeLCat requests at My Library Account from the Library homepage (

“The laptop I checked out isn’t working. What do I do?”
Please submit a support ticket to ITS. 

“I have overdue materials. What do I do?” I
Please contact us ASAP so we can work something out. You can check on the status of our materials or MeLCat requests at My Library Account from the Library homepage 

Accessing the SVSU Library from Off Campus

Here are some suggestions and information that SVSU users should know for accessing materials if you are away from the Zahnow Library:

  1. To access library resources including articles, streaming music and videos, and ebooks you will want to go to the library's home page and search using the "We Search" box in the center of the screen. Or you can also browse for specific resources using our databases page.
  2. From off campus it will ask you to authenticate, using your username and password. Your username is whatever is before the in your university email and your password is whatever your SVSU email password is. (See example in box above.)
  3. If you need research assistance off-campus, librarians can still be reached by chat and email. (See box on the left for links.) Research Desk phone will be mostly unavailable. And you can reach out to our subject librarians via email if you want subject specific assistance. Their names and emails are located here
  4. The library is offering curbside borrowing services. Click here to schedule a time or contact 989.964.4240 for more information.
  5. You can make requests for materials we do not have online using our interlibrary loan system called Tipasa. MelCat is temporarily unavailable.
  6. Due dates for library materials will be extended as necessary to accommodate faculty, staff and students who are continuing to work or learn remotely.  Please contact us by email if you need an extension of time to return your materials.

Library Hours

Fall Hours Begin Monday, August 30th
Monday-Thursday 8:00am to 11:00pm
Friday-8:00am to 6:00pm
Saturday-10:00am to 6:00pm
Sunday-1:00pm to 11:00pm

Exceptions to Fall Hours
Wednesday, 11/24- 8:00am-4:30pm
Thursday-Saturday, 11/27-11/27- CLOSED
Friday, 12/17-  8:00am-4:30pm
Saturday-Sunday, 12/18-12/19- CLOSED
Monday-Thursday, 12/20-12/23-  8:00am-4:30pm
Friday, 12/24-Jan 2, 2022- CLOSED


To contact Library Staff you can leave a message at (989)964-4240, email us at

Library Contact

research consultation appointment image Request a research consultation (face to face or online)

text messaging iconText brief questions to 989.292.3902  (normal texting rates apply)

phone imageCall us at 989.964.4242 or circulation at 989.964.4240

smiley face  Contact your friendly library staff!


Guide creation - Marlene Edge-Phillips and Matthew J. Buckley

This Guide was adapted from the Portland University State Library COVID-19 Research Guide by Portland State University Library is licensed under a Creative Commons Attribution 4.0 International License.
Based on a work at