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Statistics - Reference Services (Authors: AD,SM)
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Statistics - Reference Services (Authors: AD,SM): Assessment
Assessment
Reference desk
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Chat & Texting Service
FY 2016
23 responses were received from 126 patrons for an 18% return rate.
FY-2013
55 responses were received from 275 patrons for a 20% return rate.
Face to Face Course Librarian Support
FY 2016
*Currently being conducted
Online/Hybrid Course Librarian Support
Online Course Support Librarian Program Assessment 2018
This is the third assessment for this program. For Academic Year 2017-2018, librarians were embedded into 149 classes and 194 students responded to the survey.
FY 2015
103 students that were enrolled in a class with an Online Course Librarian involved responded to the survey
FY-2012 & FY-2015 Comparison
Comparison of student responses from the FY 2012 and the FY 2015 Online and Hybrid Course Assessments.
FY-2012
140 responses were received from 1,038 students for a 14% return rate
EREF-(Chat Off) Service
FY 2014
27 responses were received from unique students, faculty, staff, and community users for a 13% return rate
ENGLISH 111 Faculty Survey
Fall 2013 (FY 2014)
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