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Research Services: About Us


Research Services Philosophy

Our Philosophy:

Research/Reference Services will conduct its mission with the utmost respect to our library users and provide all library users the best experience possible with each research/reference transaction. These transactions/ interactions provide profound opportunities to encourage a foundation/relationship that inspires learning. The following quote effectively articulates their importance to this department.

“The heart and soul of reference services is the personal interaction between librarian and user, which is itself an entrypoint into intellectual discourse (Dickerson, 2016)”

-Madelynn Dickerson

Research Services Librarians


Research Librarians


Marlene Edge-Phillips Research and Assessment Librarian
Matt Buckley
Matt Buckley's picture
Collection Development Librarian
Catherine Curtis
Catherine Curtis's picture
First Year Experience Librarian
Kathleen Kroll
Kathleen Kroll's picture
Library Instruction Librarian

Michelle Strasz
Michelle Strasz's Picture
Online Course Support Librarian


Scott Mellendorf
Scott Mellendorf's picture
Head, Research Services


Vision Statement

Our Mission Statement:
Research Services provides assistance and education to library users through an information literacy lens. Our interactions with library users foster creative thinking, lifelong learning, information comprehension and curriculum based collection development.

Our Vision Statement:

Research Services will provide user centered services, programs and resources based on user feedback, assessment and use analytics. User support options will be multi-faceted (face to face and technology driven) and aligned with the Library’s mission and the University’s mission.