Be sure to update your browser or adjust your settings so that it updates automatically. Many display issues can be resolved with up-to-date browsers.
The recommendations below for some database vendors are nearly verbatim from their technical support site. Please contact Beth Johns or Matt Anderson with any questions (contact information is located at the bottom of the first tab of this guide, "Steps to Try").
The Minimum Browser Requirements for EBSCO interfaces (databases, EDS) are noted in the table below. The recommended screen resolution for EBSCOhost is 1024 x 768.
|Internet Explorer||10.0 or later; ebooks require 11.0 or later|
|FireFox||Latest version plus one previous version|
|Safari||Latest version plus one previous version; ebooks require 11.0 or later|
|iOS||11.0 or later|
|Google Chrome||Latest version plus one previous version|
Specific to EBSCO ebooks:
EPUB titles are not viewable on versions of Internet Explorer older than IE 9. This is primarily because the EPUB format is based on XHTML technology, and versions older than IE 9 do not support XHTML. Currently, only a small number of our customers still run IE browsers older than IE 9.
If you attempt to view an EPUB format eBook, we will display a list of recommended browsers so that you can upgrade your browser and view the book.
If you use IE and are running an older version, you can download the latest version on Microsoft's website:
Ovid web applications require the following minimum browsers for Ovid databases:
Browser Cache Settings
Caching improves page loading speed by locally storing relevant content. Our applications target a default browser configuration, particularly with regard to caching. OvidSP sends standard HTTP headers with every page that tell the browser what caching policy to use. The default browser configuration should follow what is sent in the headers. If a user overrides the caching behavior, the browser may not cache as much as it should which slows performance or may cache too long causing problems for software updates or with dynamic content.
In general, ProQuest supports the current and prior major releases of Internet Explorer, Firefox, Google Chrome, and Safari on a rolling basis.
ProQuest History Vault (NAACP Papers), ProQuest Statistical Collection (Statistical Abstract of the United States):