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When the system doesn't work!: Calendar of vendor events

This is for both public and back end use. What do we do when the system (e-resources, log ins, general computer frustrations, etc.) doesn't work as expected or as it should.

This is an ongoing calendar of IT related events:

Vendor Alerts -- these are urgent messages from our vendors. Note that most vendors do not issue these alerts. When we find one that does, members of TS sign up to receive them. Currently, we are aware of EBSCO, OCLC and MeL issuing alerts. 

Vendor Events -- These are planned maintenance and upgrade events by the vendor. Typically they take place in the middle of the night or during very low usage. 

Zahnow Library Events -- These are planned events performed by the library TS staff that may cause disruption to normal activities in the library. 

SVSU ITS Events -- These are notices that all of us receive. Posted here are events that may impact our work and that of our users. 

Upcoming Vendor Events

Vendor Date / Time Event
OCLC September 10 / 5:00 pm to 9:00 pm Software release; may affect Tipasa
Project Euclid August 20, Friday afternoon to Saturday afternoon System upgrade starting in the morning, PST. Resources unavailable for about 24 hours. 

Zahnow Library Events

Date Event
   

 

Vendor Alerts (that we are aware of)

Vendor Date/Time Event Status
EBSCO Wednesdays regularly does EBSCOadmin maintenance on Wednesday afternoons System (admin) will slow down.
EBSCO JULY 24, 2019 It was noted that the Blue Fire Reader App has been removed from Google Play. If ebook users want to download an ebook, they need to first download and activate another reader app. Adobe Digital Editions, Calibre, Aldiko and Bookari are a few recommended. This only affects Android users.  Download a different reader app. 

SVSU ITS Events

Date Event