To answer the Circulation Main Line press Talk and give the following greeting:
Hello, SVSU Library Circulation Desk, how may I help you?
1. Press Flash.
2. Dial the 4-digit extension.
3. Wait for the call to be answered and inform that person that you will be transferring a call to them.
4. Press Flash
5. Turn the phone Off.
If a telephone in the Access Services department is ringing and the owner requests that you answer it for them pick up the Circulation Main Line and press Talk followed by *77 and proceed to give the greeting as usual.